Terms and Conditions

Credit Card Security

We take security of your details very seriously and have taken every precaution to ensure your transaction is secure. All your personal and account details are held on a secure web server. When you place your order you will be taken onto a secure server - look for the locked padlock symbol in the status bar of your internet browser.

If you are still unsure about submitting your details over the internet, why not give us a call on our mail order hotline: +44 (0)1283 532155

Change of Information

Your customer account information is very important to us and we do not share this information with any third parties. If account information needs amending or updating please email sales@sheffield-cycles.co.uk with the existing account information and the amendment/update[s]. You will receive an email confirmation of the update.

Price Promise

Here at Sheffield Cycles, we strive to provide unrivalled customer service at the best possible price.

We are confident that our prices are amongst the lowest in the country. But if you can find the same item for sale in another shop we will match that price on the spot.

It's this bold stance on pricing which allows us to proudly and honestly claim that we are "Never Knowingly Beaten on Price".

Payment

We accept all the major debit and credit cards: Visa, MasterCard, Switch, Solo, Delta or Visa Electron cards. Please note Switch cards are restricted to a maximum purchase of £100. Until further notice we will not be able to accept American Express. We apologise for any inconvenience.

We also accept cheques and sterling postal orders to the value of your order. Make these payments payable to Sheffield Cycles, Call us for further details.

VAT

All prices on this site are quoted in pounds sterling and include current UK VAT. Your selected delivery destination will determine whether or not VAT is applicable. If VAT is not applicable then this tax will be deducted from your order prior to your card being charged. Your location may render you liable to import, state, local or other taxes: Such taxes are entirely your responsibility. You must include your billing address as it appears on your credit card statement.

Sheffield Cycles use an address verification system to ensure correct billing addresses. Orders with incorrect details will not be processed. (Orders received from British Forces serving overseas will be processed if the destination is a BFPO address).

Order Confirmation

You will be notified by e-mail as soon as we receive your order. Please ensure that you enter your e-mail address on the order form. If we have any queries regarding your order we will contact you via e-mail or telephone.

Disclaimer

Sheffield Cycles reserve the right to alter without prior notice any content found within this Web site. The manufacturer reserves the right to make component changes without notification. Although Sheffield Cycles attempt to accurately reflect all products displayed, images and specifications may differ from purchased products and should be used as a guide only. Specifications may also differ between countries. Special offers and reduced items are subject to one per customer, and strictly on a first come, first served bases. Sheffield Cycles and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential or punitive damages arising out of its being accessed or used. Sheffield Cycles assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape or form as a direct result of accessing this Web site.

Marketing

Sheffield Cycles may e-mail notification of special offers and updates to the site after your first order. An option to be excluded from this service will be included on any such e-mail.

Other Queries

If your question hasn't been answered here please call us on Tel - 01283 532155

Telephone Calls

Telephone calls may be recorded for training purposes.